Cleveland Clinic Abu Dhabi - Continuing Medical Education

Excellent experience. The receptionist was warm and welcoming. The nurse was very kind and listened to all my concerns. The physician was very kind. I never felt rushed though i knew she was busy. She listened , was very empathetic, non judgemental and did her best to help me. A very positive experience.

I highly recommend Cleveland Clinic Abu Dhabi. The facility itself is a state of art. It's very clean. The staffs are very knowledgeable and courteous. The doctors (special mention to Dr Rashmi Kumar and Dr Malini Sharma) and nurses are excellent in their field of work. Though the doctors schedules is a bit tight its understandable because of the demands. They have an app that requesting for meds, appointments and even seeing lab results very convenient.

While the institution is well established, my experience was below expectations. I arrived on time with my 6-year-old son but had to wait for approximately one hour. The consultation itself felt rushed, lasting around five minutes. When I asked the doctor whether I should be concerned about my son’s condition, the doctor responded briefly using medical terminology and mentioned literally: I should be the one concerned about my equipment as your son is touching it while he was busy typing and absolutely not engaged or interested. After requesting clarification, a nurse was asked to translate into Arabic, which I found uncomfortable and impersonal as my issue was not the language barrier rather than an understandable simple language not medical. Overall, the interaction felt hurried, and I would have appreciated more engagement, explanation, and time dedicated to addressing my concerns.